Good old fashioned, honest service! Danny is a man of his word and attended to our every question and concern with professionalism and patience. Even though our pool installation was delayed due to weather, we were kept informed at each stage. All contractors were extremely friendly and helpful from the truck drivers who delivered the pool through to the landscapers. Danny is extremely dedicated and hard working and is often on site personally working alongside his team. He is an absolute asset to your brand.

A big thank you for bringing our ideas and dreams together for our pool here in Peakhurst. I work in a service based industry and feel I must provide feedback on your organisation and the experience I had from time of signing up to now – it has been absolutely brilliant.

From the moment that Tim Kelly came through the front door and walked us through the different options and pricing, to the team in the back office coordinating our paperwork and then all the team on the install day they have been fantastic, nothing has been an issue and have always been available to answer my many questions. The way your team worked in with my landscaper through the process made it really easy and cohesive. You truly have a great team.

I do have to make a very special mention to Grant, he is truly a valuable member of your team, his attention to detail, willingness to talk through my thoughts, walk me through his ideas and sometimes suggest something that I hadn’t thought of was just fantastic, we have a great result in our pool, still some work to go but couldn’t be happier, thank you for providing such a fantastic product and service.

Danny Harvey and his helpful staff should be a good example how a business should be run. Thanks for a great job Danny and thanks for your friendly staff’s service over the phone.

To the wonderful team at Narellan Pools Southern Sydney,

Thank you so much for your professionalism, dedication, and utmost care during the whole pool construction process.
No question was ever too small, you all took your time to explain things, and ALL staff showed so much professionalism and respect.
Your team worked so hard and tirelessly to ensure we had our pool installed quickly for our kids to enjoy.
You all went above and beyond and exceeded our expectations, we are so happy with the results.
Thank you for making our dream a reality and creating lasting memories for our family.

I highly recommend your wonderful team, I cannot fault anything during the whole process, you all were an absolute pleasure to deal with!

Thank you

We honestly couldn’t be happier with our Narellan Pool. Everyone we dealt with along the way were great. Tim right back at the start of the process was great, he wasn’t pushy at all and just let us come to him with more questions as they popped up. As we moved into the building of the pool Nigel was the stand out to deal with. He went above and beyond to answer our questions and got back to us within a reasonable time and communicated really well along the way. Each of the workers that came on site worked hard and were friendly and helpful with any questions we had along the way. Even today we had a couple of guys back to assist with removing some rust. They were both lovely and we honestly feel like we picked the best company to build our pool. The pool speaks for itself (see photo below). It’s beautiful and our family will enjoy it for many years to come. Thank you to all who were involved in building our pool. You’re welcome to use the photo in social media if you like. We are honestly stoked with how it all turned out. Fox Family in Berry

As we are coming to the completion stage of having our pool done through Narellan, I’d like to take the time to provide some feedback. I hope this can be forwarded onto management, for their information.

Tim (sales) – Tim was a pleasure to deal with, so professional, knowledgeable and friendly. After meeting Tim and having him explain things to us, we didn’t worry about getting quotes from other companies, we felt we were in good hands. He simplified everything and made the process of choosing a lot easier.

Nigel Rath (supervisor) – Nigel has been 100% on top of everything to do with our job from the outset. His communication has been excellent and his ability to coordinate trades efficiently should be commended. His knowledge and confidence has made us feel at ease. His attention to detail and high standards are evident in everything that he does. We are so grateful for everything Nigel has done.

Hamish, Parish, Evan and others (pool installers) – These guys worked so hard. They were all so polite and respectful. My little boy Saxon enjoyed talking to them and watching them work. They all took the time to talk to him and they made a genuine effort to be kind to him. I was so impressed by them all and I was happy my kids got to see them working so hard and providing such good examples of having a strong work ethic. Hamish was an excellent supervisor, knew what he was doing, had the respect of others and was professional at all times.

Grant – pool handover/set up/clean – Grant is such a lovely guy and has also been a pleasure to deal with. He takes his time explaining everything clearly and has done an excellent job getting our pool and spa water looking amazing.

We are so happy with everything. Thanks so much.